1. I'd like to give you a situation and ask you to act it out. There is a newly opened store in your neighborhood. Call your friend who knows about the new store and ask some questions about the store to get some information.

- Hello, I’m calling because I heard the new store just opened in our neighborhood, and I’d like to ask a few questions.
- I want to go shopping with my family. What kinds of products are available there? Does it sell clothes, electronics, or something else?
- Is the store big and easy to find?
- How about the quality of products there? Are things good, or are they just average?
- Can you tell me how much it is? Are the prices reasonable?
- Can you recommend anything? Is there a website I can see?
- I wonder if there are any promotions. Thank you.

2. I like to go shopping as well. Ask me three to four questions about my recent shopping experience.

- Hello, I heard that you like to go shopping and I’d like to ask a few questions.
- Where is it? Is it near your house? Is it a mall, a market, or a small local store?
- What do you buy? Are they clothes, electronics, groceries, or something else?
- Did you go shopping alone, or did you go with friends or family? How was the experience with them?
- Why do you like shopping? Do you find a great deal, see something interesting, or something new?
- Can you recommend anything? Is there a website I can see?
- Thank you for your answer.

3. I’m sorry, but there is a problem that I need you to resolve. You left your wallet behind at the store. Call the store and explain the situation. Give two to three alternatives to solve the problem.

- Hello, I’m calling because I think I left my wallet at the store and I’d like ask you a few questions if you don't mind.
- Could you check if anyone found a wallet? Can you check the camera if someone has taken my wallet?
- If you have found it, could I come and get it? Or, if it’s more convenient, could you hold it until I arrive?
- Can I come tomorrow to get it? Can you tell me when I can come and get it?
- I’m sorry for the trouble. Please let me know if you see my wallet. Thank you so much.

4. Have you ever left something behind at a restaurant or at a store? It could have been your wallet, your cell phone or something else that was important. Give me all the details of that incident.

- I remember leaving my wallet behind at the restaurant last month after finishing dinner with my friends.
- When got home, I realized that I forgot my wallet.
- I called the restaurant and explained the situation. I asked them if they could check the table where we had been sitting.
- After checking, they told me that they had found my wallet on the table where we had dinner.
- Next day, I went to the restaurant to get my wallet and everything inside was still there. I thanked them for helping me find my wallet.
- It was a stressful experience, but everything turned out fine in the end.