1. I’d like to give you a situation and ask you to act it out. You would like to find a house to live in. Call a management office and ask three or four questions about getting a house to live in.

- Hello, I’m calling because I’m looking for a house to live in, and I’d like to ask a few questions.
- I would like to rent a 3-bedroom apartment. What kinds of apartments do you have available?
- Could you tell me about the location? Is it close to supermarkets or public transportation?
- What color is it? What kinds of furniture does it have?
- Can you tell me how much it is?
- Can you recommend anything? Is there a website I can see?
- I wonder if there are any promotions. Call me as soon as possible, please. Thank you.

2. I moved a new house recently. Ask me three to four question about new house

- Hello, I heard that you moved into a new house and I’d like to ask a few questions.
- Where is your house? Is it in the city or countryside? Can you give me the address ? Is it close to supermarkets or public transportation?
- What color is your house? How many rooms are there in your house?
- What do you often do with your furniture? Is there any piece of furniture that you like the most? What do you like the most about your house?
- How is the neighborhood? Is it quiet? Are the neighbors friendly?
- Thank you for your answer.

3. I’m sorry, but there is a problem that I need you to resolve. You have moved into the new house but found out that one of the windows is broken. Call the repair shop, explain the situation, and say why you have to get a new window as soon as possible.

- Hello, I’m calling because I found out the windows is broken.
- I would like to get a new window as soon as possible because I have small children at home, the wind is coming in and it’s quite cold. What kinds of windows do you have available?
- Can you tell me how much it is?
- Can you send someone to replace the window today or tomorrow?
- Can you recommend anything? Is there a website I can see?
- I wonder if there are any promotions. Call me as soon as possible, please. Thank you.